Can you get a refund and keep the item Amazon?

Can you get a refund and keep the item Amazon?

Yes, Amazon has in their policy that non-returnable items will be refunded without requiring a return: “Amazon does not reimburse for refunded items that cannot be returned by customers per our returns policy, unless it is for a reason for which we take responsibility.”

How do I claim a package from Amazon?

To file a claim, go to your Orders List and select “View/File Claim” on the order. Follow the on-screen instructions, which will require you to select a reason for the claim. Reasons for claims can include: Returned order that was not refunded.

Can you get your money back if you get scammed on Amazon?

Thankfully for consumers, the company’s “A-to-z guarantee” covers purchases from Amazon or third-party sellers (as long as they were bought on and will refund you if your order never shows up or isn’t as advertised.

How do I return a third-party item on Amazon?

To request return information, contact the third-party seller within 14 days of receipt. Your return must be postmarked within 30 days of the date you received the item. Items with a value of $35 or more must be returned using a trackable shipping method. Before shipping a return, photograph the item for your records.

Does Amazon actually check returns?

Yes, each seller has to look out for their own company. We get stuff returned from amazon and either sell it on ebay or send back to amazon. Very occasionally we get items damaged back from amazon.

Does Amazon refund stolen packages?

If you are now entirely sure that your Amazon package got stolen from the porch, you can directly contact Amazon. Chat with customer service to let them know the details of the issue. Amazon retailers should be able to send out new packages or can issue refunds to the customer.

Does Amazon give refunds for stolen packages?

Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection. But if you’ve waited two or more business days for a response or the seller is uncooperative, you can file a claim with Amazon and they’ll likely issue a refund.

What if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. If the package still does not show up, please call USPS to file a claim.

Is Amazon selling fake products?

The sale of counterfeit products, including any products that have been illegally replicated, reproduced or manufactured, is strictly prohibited. We take product authenticity very seriously. It is each seller’s responsibility to source and sell only authentic products.

Does Amazon have fake sellers?

While counterfeits remain a problem for unsuspecting Amazon customers, the e-commerce giant said that “fewer than 0.01 percent of all products sold on Amazon received a counterfeit complaint from customers” in 2020.

What happens if a third-party order never arrived on Amazon?

If a seller can’t deliver your item, they’ll refund you quickly so that you can place a new order. We require sellers to keep these stock issues to a minimum, but, in some cases, the out-of-stock item might no longer be available at the listed price.

Does Amazon refund for third-party sellers?

The Amazon A-to-z Guarantee will also reimburse you if you do not receive an agreed upon refund from a third-party seller or if a third-party seller charged an amount greater than the amount you authorized for your purchase. The following policy applies to purchases made on third-party sites using Amazon Payments.

What to do if you buy something on Amazon?

Go to to rate any of the sellers you’ve purchased from. Your rating may show up on the seller’s page, and it’s in the seller’s best interest to maintain high ratings in order to stay in good standing with Amazon.

What happens if you don’t get your item back from Amazon?

If you’re dissatisfied with the seller’s answer (or you don’t get one), and you’ve purchased your item recently, you can return or replace most items that are eligible for a certain period of time. You get 30 days from the shipment date if the item was sold by Amazon.

How do I get a refund from Amazon after 30 days?

Amazon is brilliant at providing refunds or replacements for items if it’s within 30 days of purchase. Head to your order list and the option is right there. But here’s how to get a refund or replacement from Amazon after 30 days have passed. Log into your account and select Help. You’ll see a button that says Returns.

What can I do if my Amazon account is debited?

If Amazon determines that the seller is at fault, the seller’s account will be debited, though the seller has the right to appeal within 30 days. In the unlikely event that you can’t get your money back from the seller or from Amazon, you can request a chargeback from your credit card company.